I have two phones. I deleted the app on one phone and reinstalled. It wants to have me...

GetHuman754823's customer service issue with Bumble from June 2018

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Help with my Bumble issue
Before contacting them, items GetHuman754823 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
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The issue and preferred resolution, in GetHuman754823's own words:
I have two phones. I deleted the app on one phone and reinstalled. It wants to have me set up a new account. My typical account didn’t pull up when I gave my phone number. I deleted the app on the other phone and it now is taking me to set screen as well. Any suggestions? Thanks
I trust that Bumble will make this right and come up with a resolution that is fair.
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Bumble

Customer service issue
Reported by GetHuman754823
Jun 6th, 2018 - 18d ago
I have an issue with Bumble too
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Seen by 1 customer so far
Similar issue to 297 others
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Timeline
GetHuman754823 started working on this issue
Jun 6th 1:32am