Unfortunately I went on a short business trip. Even though I am paying for the service...

GetHuman725878's customer service issue with Bumble from May 2018

Help with my Bumble issue
The issue in GetHuman725878's own words
Unfortunately I went on a short business trip. Even though I am paying for the service (renewed when I got back), the app is giving me men in the Orlando*Cocoa Beach area of Florida. There is now way to disable this location b.s. apparently if you travel! That would be OK but now my only matches are from there. *Guess what, I live and work in the San Francisco Bay area. I didn't want a hook up while I was in Florida for a couple days either. But can you please fix this? I am PAYING for the service and getting matches thousands of miles away. Thanks so much. Please fix this "feature" so when you travel you don't wipe out your local matches and you can come back! I don't use Bumble for hook ups.

GetHuman725878 did not yet indicate what Bumble should do to make this right.

How GetHuman725878 fixed the problem
I deleted the app completely. Turned off location services. Deleted app. RE installed app. Swiped left on about *** profiles from the area **** miles away. Finally started seeing people from my area. Took a couple hours.
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Customer service issue
Reported by GetHuman725878
May 28th, 2018 - 3 years ago
GetHuman725878 shared how to fix
Seen by 11 customers so far
Similar issue to 425 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account


GetHuman725878 started working on this issue
May 28th, 2018 10:04pm
GetHuman725878 confirmed the issue is fixed. Hooray!
May 30th, 2018 1:52am
GetHuman725878 confirmed the issue is fixed. Hooray!
Jun 1st, 2018 2:44am
GetHuman725878 confirmed the issue is fixed. Hooray!
Jun 24th, 2018 10:33pm

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