Account Disappearance

GetHuman-cullsmit's customer service issue with Bumble from May 2018

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1 following
Help with my Bumble issue
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The issue in GetHuman-cullsmit's own words
Hello, Team Bumble!**I attempted to connect to my account via Facebook this morning, and a message popped up claiming I had no Bumble account registered to my Facebook profile. That simply can't be true! I was using the app just the previous evening with no issue.**I have included a screenshot of the moment when the message displays. This is the first time I have seen such a message. Did my account disappear? Hopefully not! I had a few conversations I was planning to continue.**Also of note: I switched my Facebook name back to "Christopher" from "Rextopher," yet the change never took hold on Bumble. Only on Bumble did my name continue to display as Rextopher, instead of Christopher, which it's been on Facebook since the change. Could that be an indicator of a glitch?**I uninstalled and reinstalled the app a few times, as well as rebooted the phone, but I continue to get the same message: "This Continue With Facebook profile is not registered in our system."**Please help me recover my account!
GetHuman-cullsmit did not yet indicate what Bumble should do to make this right.
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Customer service issue
Reported by GetHuman-cullsmit
May 23rd, 2018 - 8 mons ago
I have an issue with Bumble too
Seen by 11 customers so far
Similar issue to 582 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
GetHuman-cullsmit started working on this issue
May 23rd, 2018 4:08pm
GetHuman-cullsmit indicated the issue is not fixed yet.
May 23rd, 2018 5:31pm
GetHuman-cullsmit confirmed the issue is fixed. Hooray!
May 24th, 2018 10:06pm