Account Disappearance

GetHuman-cullsmit's customer service issue with Bumble from May 2018

11 views
 | 
582 similar
 | 
1 following
Help with my Bumble issue
How did GetHuman-cullsmit do it?
Waiting to hear how GetHuman-cullsmit fixed the problem to share with other customers.
The issue in GetHuman-cullsmit's own words
Hello, Team Bumble!**I attempted to connect to my account via Facebook this morning, and a message popped up claiming I had no Bumble account registered to my Facebook profile. That simply can't be true! I was using the app just the previous evening with no issue.**I have included a screenshot of the moment when the message displays. This is the first time I have seen such a message. Did my account disappear? Hopefully not! I had a few conversations I was planning to continue.**Also of note: I switched my Facebook name back to "Christopher" from "Rextopher," yet the change never took hold on Bumble. Only on Bumble did my name continue to display as Rextopher, instead of Christopher, which it's been on Facebook since the change. Could that be an indicator of a glitch?**I uninstalled and reinstalled the app a few times, as well as rebooted the phone, but I continue to get the same message: "This Continue With Facebook profile is not registered in our system."**Please help me recover my account!
GetHuman-cullsmit did not yet indicate what Bumble should do to make this right.
I have an issue with Bumble too
How GetHuman-cullsmit fixed the problem
We are waiting for GetHuman-cullsmit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bumble's attention and get better help faster. Tap below to get started.
Having Bumble issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bumble email you?
This email address isn't valid
Follow this issue
See how GetHuman-cullsmit fixes it.
This email address isn't valid

Bumble

Customer service issue
Reported by GetHuman-cullsmit
May 23rd, 2018 - 6 mons ago
I have an issue with Bumble too
Fixed
Seen by 11 customers so far
Similar issue to 582 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-cullsmit started working on this issue
May 23rd 4:08pm
GetHuman-cullsmit indicated the issue is not fixed yet.
May 23rd 5:31pm
GetHuman-cullsmit confirmed the issue is fixed. Hooray!
May 24th 10:06pm