I received a Frigidaire after waiting months after I paid for it. The right handle was...

GetHuman-dherontw's customer service issue with Build.com from August 2020

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The issue in GetHuman-dherontw's own words
I received a Frigidaire after waiting months after I paid for it. The right handle was damaged from shipment. I notified build.com immediately and sent pictures to *****@***.com on June **, **** as requested. I was told a new handle was being shipped. I still have not received it or any other follow up. I've spent hours on hold. I spoke with Tania Romo and she told me she would order on July **. I called and emailed her again yesterday. I have never heard back from anyone and cannot get the issue resolved. The refrigerator handle has a large dent. It has to be taken care of.

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Build.com

Customer service issue
Reported by GetHuman-dherontw
Aug 20th, 2020 - 8 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 81 others
0 customers following this
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Timeline

GetHuman-dherontw started working on this issue
Aug 20th, 2020 5:20pm

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