I received a Frigidaire after waiting months after I paid for it. The right handle was...
GetHuman-dherontw's customer service issue with Build.com from August 2020
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The issue in GetHuman-dherontw's own words
I received a Frigidaire after waiting months after I paid for it. The right handle was damaged from shipment. I notified build.com immediately and sent pictures to *****@***.com on June **, **** as requested. I was told a new handle was being shipped. I still have not received it or any other follow up. I've spent hours on hold. I spoke with Tania Romo and she told me she would order on July **. I called and emailed her again yesterday. I have never heard back from anyone and cannot get the issue resolved. The refrigerator handle has a large dent. It has to be taken care of.
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