I received a ceiling fan (Westinghouse Lighting **'' Oasis * Reversible Blade Ceiling F...

GetHuman-sdotyatl's customer service issue with Build.com from May 2018

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I received a ceiling fan (Westinghouse Lighting **'' Oasis * Reversible Blade Ceiling Fan ) and it is missing one of the fan blade arms and I would like to return the item. I spent over ** minutes holding on your customer service line and still haven't gotten an answer. I will be sure to file this with the BBB. All I want to do is return an incomplete fan that was sent to me, the order was placed through Walmart.com and the order number is *******-******.**I will never purchase anything from Build.com again, terrible customer service. I will be sure to share this experience with others online.
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Build.com

Customer service issue
Reported by GetHuman-sdotyatl
May 24th, 2018 - 6 mons ago
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Timeline
GetHuman-sdotyatl started working on this issue
May 24th 4:58pm
GetHuman-sdotyatl confirmed the issue is fixed. Hooray!
May 25th 6:57pm