Hi I am looking for some help, recently I purchased my son the monkey build a bear. We...

GetHuman974479's customer service issue with Build-A-Bear Workshop, Inc. from August 2018

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The issue in GetHuman974479's own words
Hi I am looking for some help, recently I purchased my son the monkey build a bear. We bought a tshirt "cool bro" and done a certificate to name this monkey bear after the loss of my sons twin, during our journey home on the train we had a bag stolen of our sons pram and this contained the certificate, we are looking to see if we could possibly have a replacement certificate as this has meaning to it and hold the valuable information on the bear and why we chose this one and named it etc
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Build-A-Bear Workshop, Inc.

Customer service issue
Reported by GetHuman974479
Aug 10th, 2018 - 7 mons ago
I have an issue with Build-A-Bear Workshop, Inc. too
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Seen by 5 customers so far
Similar issue to 100 others
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Timeline
GetHuman974479 started working on this issue
Aug 10th, 2018 9:43am
GetHuman974479 indicated the issue is not fixed yet.
Aug 11th, 2018 10:55am
GetHuman974479 indicated the issue is not fixed yet.
Aug 11th, 2018 10:56am