My nfl red light glass that I received as a promo gift in a case of beer will not sync...

GetHuman1474828's customer service issue with Budweiser from November 2018

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The issue in GetHuman1474828's own words
My nfl red light glass that I received as a promo gift in a case of beer will not sync to the red light app.*I have tried the following :*Tried multiple different new batteries *Made sure Bluetooth is on and working properly *Tried with working wifi and on cellular *Sitting right beside glass **All it ever does is flash red * times when I insert batteries but can never be found my the app, I have also has fiends try with there phones Incase it was an issue with my phone , they could not get it to sync either , please get me a working replacement ! Thanks
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Budweiser

Customer service issue
Reported by GetHuman1474828
Nov 3rd, 2018 - 2 mons ago
I have an issue with Budweiser too
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Seen by 3 customers so far
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GetHuman1474828 started working on this issue
Nov 3rd 2:07am