I am a faithful budweiser customer and in the last * months I have had * tops break off...

GetHuman-billkath's customer service issue with Budweiser from October 2018

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The issue in GetHuman-billkath's own words
I am a faithful budweiser customer and in the last * months I have had * tops break off the bottles. Luckily I noticed in time until today Oct.**.** @ *:**pm, I opened the beer bottle and took a drink and my mouth and lips had glass particles. I had to rush to the sink, rinsed my mouth with water and spit it out, glass was visible in the sink, including shards of glass still on the mouth of the bottle. Not sure if glass was ingested, I am hoping it was not. I do not understand why your quality has deteriorated. Paying for a quality product should not include a risk to my health with broken glass in my mouth. Code on ** pack is: *******. I sincerely hope you address this issue with the upmost importance. I look forward to your response on how this can be resolved. Myself and others are at risk if your product continues to be an issue. William Grekul
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Budweiser

Customer service issue
Reported by GetHuman-billkath
Oct 20th, 2018 - a mon ago
I have an issue with Budweiser too
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GetHuman-billkath started working on this issue
Oct 20th 11:13pm