Budget rented a moving truck that was not legal to operate in California. The customer...

GetHuman4418019's customer service issue with Budget Rent a Car from March 2020

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The issue in GetHuman4418019's own words
Budget rented a moving truck that was not legal to operate in California. The customer was detained and arrested because of the vehicle not being legal to drive. The moving truck has the customers belongings from the move in it and budget has yet to notify the customer where the location of the truck is after budget reposed the vehicle from the tow yard , budget did not notify the customer that the vehicle had been repossessed not where the customers personals items are and is now demanding to be paid for the time the vehicle wAs being detained. Budget is Refusing to allow the customer to have access to the personal items and has been contacted many times . With no response. the customer who went to jail because of the budget truck not being legal to operate Has continually been placed on HOLD for hours to try to find their belongings and to verify whether budget did in fact repossess the vehicle and where the location of the vehicle is. All the while demanding that the customer pay the bill for the truck being returned late

GetHuman4418019 did not yet indicate what Budget Rent a Car should do to make this right.

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Budget Rent a Car

Customer service issue
Reported by GetHuman4418019
Mar 3rd, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 128 others
0 customers following this


GetHuman4418019 started working on this issue
Mar 3rd, 2020 12:57am

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