I rented a car agreement number *********. During the rental process I was asked if I w...

GetHuman-gpkrutha's customer service issue with Budget Rent a Car from June 2018

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The issue in GetHuman-gpkrutha's own words
I rented a car agreement number *********. During the rental process I was asked if I wanted vehicle insurance and I told the budget rep no no vehicle insurance he indicated that there was a special and you’d be no charge if I took it **I said OK being **:** AM so I need agreement without doublechecking upon return found a charge of $*** lost waiver damage in a PhD SL charges $*** whatever that is I explain to the rep at the airport that I had not intended for any insurance never have I used insurance during a car rental since mine vehicle insurance covers regardless I’m really disappointed in what I believe he was pretty dishonest act on the part of the wrap taking a vantage of me in that I am disabled and I have difficult time hearing please call me at ***-***-**** more willing to pay reasonable rental rate seems like he only charged me five or $** a day I just don’t understand thank you

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Budget Rent a Car

Customer service issue
Reported by GetHuman-gpkrutha
Jun 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 80 others
0 customers following this

Timeline

GetHuman-gpkrutha started working on this issue
Jun 27th, 2018 4:03pm
GetHuman-gpkrutha shared this issue with others over email
Jun 27th, 2018 4:06pm