My name is Monica Gurung. I came to spain for holiday on ** March, friday with brussels...

GetHuman-ice_aish's customer service issue with Brussels Airlines from March 2019

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The issue in GetHuman-ice_aish's own words
My name is Monica Gurung. I came to spain for holiday on ** March, friday with brussels airlines. My ticket number is *************. I have nepalese passport and i am a uk permanent resident. Unfortunately, my bag got stolen today and I lost my passport and residence permit. I had my scengen visa. I reported to spain police and I have got police report with me. Tomorow is my flight on **st March. Please suggest me.
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Brussels Airlines

Customer service issue
Reported by GetHuman-ice_aish
Mar 30th, 2019 - 6 mons ago
I have an issue with Brussels Airlines too
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Seen by 6 customers so far
Similar issue to 135 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-ice_aish started working on this issue
Mar 30th 5:40pm
GetHuman-ice_aish indicated the issue is not fixed yet.
Mar 30th 10:14pm
GetHuman-ice_aish indicated the issue is not fixed yet.
Mar 30th 10:30pm