just bought brother sewing machine product code ***-M** just * weeks old bobbin got tan...

GetHuman5881137's Technical support issue with Brother International from March 2021

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The issue in GetHuman5881137's own words
just bought brother sewing machine product code ***-M** just * weeks old bobbin got tangled and broke needle, main bobbin holder in machine had to be taken out and put back in. Now I cant put new needle in machine. The hole is to small to put needle into. I have tried everything to reset machine nothing works. I took bobbin back out and put back in to see if that was the problem. Still nothing cant get the new needle in.

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Brother International

Technical support issue
Reported by GetHuman5881137
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 363 others
0 customers following this

Timeline

GetHuman5881137 started working on this issue
Mar 24th 4:07am

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