If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5377702's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5377702 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5377702's own words
MFC-J****DW printer had been working but is no longer found either on wifi or usb.*I have power cycled printer, network & my Macbook Air with no luck. **I deleted the printer and tried to add it through the USB interface but it is not seen by my computer, though the USB cord is connected. **I want to be able to print and scan to the network again, though I'm happy to troubleshoot through the USB interface.
GetHuman5377702 did not yet indicate what Brother International should do to make this right.
I have an issue with Brother International too
How GetHuman5377702 fixed the problem
We are waiting for GetHuman5377702 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.