MFC-J****DW printer had been working but is no longer found either on wifi or usb.*I ha...

GetHuman5377702's customer service issue with Brother International from October 2020

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The issue in GetHuman5377702's own words
MFC-J****DW printer had been working but is no longer found either on wifi or usb.*I have power cycled printer, network & my Macbook Air with no luck. **I deleted the printer and tried to add it through the USB interface but it is not seen by my computer, though the USB cord is connected. **I want to be able to print and scan to the network again, though I'm happy to troubleshoot through the USB interface.

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Brother International

Customer service issue
Reported by GetHuman5377702
Oct 17th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 357 others
0 customers following this

Timeline

GetHuman5377702 started working on this issue
Oct 17th, 2020 9:59pm

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