I was a hurried traveller in John Wayne airport **-**-**, and forgot my noise-cancellin...

GetHuman-juliegig's customer service issue with Brookstone.com from September 2018

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The issue in GetHuman-juliegig's own words
I was a hurried traveller in John Wayne airport **-**-**, and forgot my noise-cancelling earphones. The Brookstone employee referred me to earbuds (*******) that someone had returned. She saw my phone. The earbuds don't even connect to my phone and I can't use them. I am unable to go to the store in the airport. I would like to return the earbuds. I have receipt.
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Brookstone.com

Customer service issue
Reported by GetHuman-juliegig
Sep 15th, 2018 - 9 mons ago
I have an issue with Brookstone.com too
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Seen by 3 customers so far
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Timeline
GetHuman-juliegig started working on this issue
Sep 15th, 2018 6:24pm