My order tracking issue with BrooksBrothers.com from February 2018

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The issue in GetHuman-sheida's own words
I was trying to do something, and ran into a problem.
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BrooksBrothers.com

order tracking issue
Reported by GetHuman-sheida
Feb 26th, 2018 - 8 mons ago
I have an issue with BrooksBrothers.com too
Fixed
Seen by 1 customer so far
Similar issue to 293 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-sheida started working on this issue
Feb 26th 9:45pm
GetHuman-sheida confirmed the issue is fixed. Hooray!
Feb 26th 9:46pm
GetHuman-sheida indicated the issue is not fixed yet.
Feb 26th 10:47pm