My smart meter monitor does not work, on your screen you see: "connecting to the smart...

GetHuman-georgj's customer service issue with British Gas from March 2021

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The issue in GetHuman-georgj's own words
My smart meter monitor does not work, on your screen you see: "connecting to the smart meter ..." and nothing, my electricity and gas refills are not visible, I tried to communicate with you and your virtual answering machine never communicates with anyone, I need Someone come repair that connection or bring me another smart meter, please, I have been with this problem for four weeks. How much longer should I wait to be heard or do I have to unsubscribe from your company?

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British Gas

Customer service issue
Reported by GetHuman-georgj
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2741 others
0 customers following this

Timeline

GetHuman-georgj started working on this issue
Mar 22nd 1:33pm

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