I have paid totally ***.** pounds for my account ************ from May ****- Sept...

GetHuman-colmanc's Overcharge on Account issue with British Gas from January 2021

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Name on the account, Billing address, and Email address on the account
The issue in GetHuman-colmanc's own words
I have paid totally ***.** pounds for my account ************ from May ****- Sept ****. However, my same address has another account ************ which I have also paid from September **** up to now. Your staff has told to pay me back the ***.** pounds but I could not find the refund in my bills online. I hereby request to get back my money paid for the account ************ which was cancelled by your Company and replaced by account ************.

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British Gas

Overcharge on Account issue
Reported by GetHuman-colmanc
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2177 others
0 customers following this

Timeline

GetHuman-colmanc started working on this issue
Jan 6th 10:16am

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