I received a letter saying you were changing from paypoint to payzone. You also falsely...

GetHuman4121379's customer service issue with British Gas from December 2019

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The issue in GetHuman4121379's own words
I received a letter saying you were changing from paypoint to payzone. You also falsely stated that it will be as quick and easy as ever. Let me spell out why it was a false statement. Firstly my paypoint was *** yards away whilst my payzone is over a mile away. Not good for pensioners who have to walk. Secondly the minimum amount you can get is now £* instead of £*. Not good for poor people. Thirdly post offices now operate payzone. Not good for people living by a post office if they run out when the post office is closed. Now please point out why it's as quick and easy as ever?

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British Gas

Customer service issue
Reported by GetHuman4121379
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1201 others
0 customers following this


GetHuman4121379 started working on this issue
Dec 19th, 2019 12:08pm