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The issue in GetHuman2469750's own words
Our annual service was carried out on Tuesday ** February. We pointed out to the engineer that, for some months, the radiator in our toilet was always cold irrespective of the setting on the thermostatic valve. He dealt with this problem and the radiator heated up. Unfortunately, since that date, this radiator is ALWAYS very hot irrespective of the thermostatic valve setting and we can't adjust it or switch it off. Could you please attend to this matter ASAP. We are both in our **s.
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