Our annual service was carried out on Tuesday ** February. We pointed out to the engin...

GetHuman2469750's customer service issue with British Gas from March 2019

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The issue in GetHuman2469750's own words
Our annual service was carried out on Tuesday ** February. We pointed out to the engineer that, for some months, the radiator in our toilet was always cold irrespective of the setting on the thermostatic valve. He dealt with this problem and the radiator heated up. Unfortunately, since that date, this radiator is ALWAYS very hot irrespective of the thermostatic valve setting and we can't adjust it or switch it off. Could you please attend to this matter ASAP. We are both in our **s.
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British Gas

Customer service issue
Reported by GetHuman2469750
Mar 13th, 2019 - 5 mons ago
I have an issue with British Gas too
Not resolved
Seen by 5 customers so far
Similar issue to 1267 others
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GetHuman2469750 started working on this issue
Mar 13th 10:37am