Our annual service was carried out on Tuesday ** February. We pointed out to the engin...

GetHuman2469750's customer service issue with British Gas from March 2019

5 views
 | 
1267 similar
 | 
0 following
Help with my British Gas issue
First: share to improve GetHuman2469750's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2469750's next move: call British Gas.
The best way to get your problem resolved is to tap the button below to start calling British Gas. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2469750 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman2469750's own words
Our annual service was carried out on Tuesday ** February. We pointed out to the engineer that, for some months, the radiator in our toilet was always cold irrespective of the setting on the thermostatic valve. He dealt with this problem and the radiator heated up. Unfortunately, since that date, this radiator is ALWAYS very hot irrespective of the thermostatic valve setting and we can't adjust it or switch it off. Could you please attend to this matter ASAP. We are both in our **s.
GetHuman2469750 did not yet indicate what British Gas should do to make this right.
I have an issue with British Gas too
How GetHuman2469750 fixed the problem
We are waiting for GetHuman2469750 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Gas's attention and get better help faster. Tap below to get started.
Having British Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2469750 fixes it.
This email address isn't valid

British Gas

Customer service issue
Reported by GetHuman2469750
Mar 13th, 2019 - 5 mons ago
I have an issue with British Gas too
Not resolved
Seen by 5 customers so far
Similar issue to 1267 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2469750 started working on this issue
Mar 13th 10:37am