My husband is nearly ** and has altzeimers dimentia. He feels the cold severely, is the...

GetHuman-joanrydr's customer service issue with British Gas from February 2019

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The issue in GetHuman-joanrydr's own words
I was asking for information re query or telephone number of an information service ... My husband is nearly ** and has altzeimers dimentia. He feels the cold severely, is there a special tariff that we can have our gas on to allow us to run the heating for longer and keep him warm
I was having a phone chat but didn’t write down th phone number of the dept that deals with this. I closed down as asked but lost the info
Let me have the phone number so I can continue my query
We have been loyal to British Gas for years
I have an issue with British Gas too
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British Gas

Gas tarif
Customer service issue
Reported by GetHuman-joanrydr
Feb 28th, 2019 - 3 mons ago
I have an issue with British Gas too
Fixed
Seen by 5 customers so far
Similar issue to 1162 others
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Timeline
GetHuman-joanrydr started working on this issue
Feb 28th 12:01pm
GetHuman-joanrydr indicated the issue is not fixed yet.
Mar 1st 6:06pm
GetHuman-joanrydr indicated the issue is not fixed yet.
Mar 1st 6:22pm
GetHuman-joanrydr indicated the issue is not fixed yet.
Mar 1st 6:28pm