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I wish to ensure that an engineer will be calling to service my gas boiler be fore *pm today. I hAve been trying to do this through the automated service without any success for almost an hour. It is time your customers could be able to SPEAK TO A HUMAN BEING!!! I find* It an utter waste of time trying to contact British Gas - Robots are programmed to answer as few questions as possible and any deviation is so frustrating. Please contact me on ***** ****** or ***** ******
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