I have been trying repeatedly via several phone numbers and the Chat online to book an...

GetHuman-ripvale's customer service issue with British Gas from November 2018

8 views
 | 
572 similar
 | 
0 following
Help with my British Gas issue
First: share to improve GetHuman-ripvale's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ripvale's next move: call British Gas.
The best way to get your problem resolved is to tap the button below to start calling British Gas. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ripvale may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-ripvale's own words
I have been trying repeatedly via several phone numbers and the Chat online to book an engineer appointment. No joy. Long long musical hold and stupidity - on the chat passed from person to person. *I had a gas check contract on a flat I rent out which I upgraded to Homecare *. I have the paperwork confirming this. BUT British Gas can't find the Homecare contract on their files and my tenants need an engineer visit.
GetHuman-ripvale did not yet indicate what British Gas should do to make this right.
I have an issue with British Gas too
How GetHuman-ripvale fixed the problem
We are waiting for GetHuman-ripvale to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Gas's attention and get better help faster. Tap below to get started.
Having British Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ripvale fixes it.
This email address isn't valid

British Gas

Customer service issue
Reported by GetHuman-ripvale
Nov 23rd, 2018 - 10 mons ago
I have an issue with British Gas too
Not resolved
Seen by 8 customers so far
Similar issue to 572 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ripvale started working on this issue
Nov 23rd, 2018 6:33pm