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The issue in GetHuman-ripvale's own words
I have been trying repeatedly via several phone numbers and the Chat online to book an engineer appointment. No joy. Long long musical hold and stupidity - on the chat passed from person to person. *I had a gas check contract on a flat I rent out which I upgraded to Homecare *. I have the paperwork confirming this. BUT British Gas can't find the Homecare contract on their files and my tenants need an engineer visit.
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