I have an appointment with a LPG gas engineer as my central heating is not working prop...

GetHuman-binamun's customer service issue with British Gas from December 2018

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The issue in GetHuman-binamun's own words
I have an appointment with a LPG gas engineer as my central heating is not working properly.*I was asked to be available from **noon till *pm. This is the *rd attempt *for an engineer to visit my home. Its now **.** and I am concerned an engineer has not turned up. *I have had to rearrange my work schedule and its causing me a loss of work hours.*Please explain why you have an automated service so we are not able to speak to customer services. Is not about a service but a repair.**This is an awful way to treat your customers and I am very disappointed. I cannot take anymore time off work.
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British Gas

Customer service issue
Reported by GetHuman-binamun
Dec 5th, 2018 - a mon ago
I have an issue with British Gas too
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Seen by 5 customers so far
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GetHuman-binamun started working on this issue
Dec 5th, 2018 4:49pm