I arranged a homecare appointment for this morning between *am and *pm. I did not rece...

GetHuman-lois_tho's customer service issue with British Gas from October 2018

2 views
 | 
353 similar
 | 
0 following
Help with my British Gas issue
First: share to improve GetHuman-lois_tho's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lois_tho's next move: call British Gas.
The best way to get your problem resolved is to tap the button below to start calling British Gas. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lois_tho may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-lois_tho's own words
I arranged a homecare appointment for this morning between *am and *pm. I did not receive a telephone call so I checked and found an old Tel number on my account site. This has now been changed to my current number. As I have a different appointment this afternoon could I please cancel the one for this morning and ask for one tomorrow afternoon? You can now contact me on the correct tel number prior to the appointment. Sorry for the change of plan. Thank you
GetHuman-lois_tho did not yet indicate what British Gas should do to make this right.
I have an issue with British Gas too
How GetHuman-lois_tho fixed the problem
We are waiting for GetHuman-lois_tho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Gas's attention and get better help faster. Tap below to get started.
Having British Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would British Gas email you?
This email address isn't valid
Follow this issue
See how GetHuman-lois_tho fixes it.
This email address isn't valid

British Gas

Customer service issue
Reported by GetHuman-lois_tho
Oct 11th, 2018 - a mon ago
I have an issue with British Gas too
Not resolved
Seen by 2 customers so far
Similar issue to 353 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lois_tho started working on this issue
Oct 11th 11:19am