was just chatting with Ajay re accessing both my power statements and was having diffic...

GetHuman982312's customer service issue with British Gas from August 2018

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The issue in GetHuman982312's own words
access direct debit on electricity statement as I need change figure ... was just chatting with Ajay re accessing both my power statements and was having difficulty with passwords - I changed browser and it worked but I still need to talk about the credit on my electricity statement as I think I need to change the direct debit figure
answering me regarding the above
have been customer for both gas and electricity for MANY YEARS!answering
I have an issue with British Gas too
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British Gas

Electricity statement
Customer service issue
Reported by GetHuman982312
Aug 12th, 2018 - 7 mons ago
I have an issue with British Gas too
Not resolved
Seen by 3 customers so far
Similar issue to 173 others
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Timeline
GetHuman982312 started working on this issue
Aug 12th, 2018 3:21pm