Able to reset p*w but still unable to log in - Log in - Says ‘opps there’ a problem’!

GetHuman617389's customer service issue with British Gas from April 2018

Help with my British Gas issue
The issue in GetHuman617389's own words
Log in ... Able to reset p*w but still unable to log in
Says ‘opps there’ a problem’!
Allow access to my app
I have an issue with British Gas too
How GetHuman617389 fixed the problem
BG webchat have now re-set a*c,
Please help with my British Gas issue
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British Gas

Online billing via the app
Customer service issue
Reported by GetHuman617389
Apr 21st, 2018 - 7 mons ago
I have an issue with British Gas too
Fixed
Seen by 9 customers so far
Similar issue to 513 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman617389 started working on this issue
Apr 21st 4:17pm
GetHuman617389 indicated the issue is not fixed yet.
Apr 21st 5:21pm
GetHuman617389 indicated the issue is not fixed yet.
Apr 21st 5:35pm
GetHuman617389 indicated the issue is not fixed yet.
Apr 21st 5:37pm
GetHuman617389 indicated the issue is not fixed yet.
Apr 21st 5:38pm
GetHuman617389 confirmed the issue is fixed. Hooray!
Apr 22nd 5:32pm
GetHuman617389 confirmed the issue is fixed. Hooray!
Apr 22nd 5:53pm