hello. I am flying to London from Hungary on Saturday *th December. I have received an...

GetHuman6860787's customer service issue with British Airways from December 2021

Help with my British Airways issue
The issue in GetHuman6860787's own words
hello. I am flying to London from Hungary on Saturday *th December. I have received an email from BA requesting I choose and fill in my pcr test for when I arrive in London. I already have a pcr test booked which I shall fill in to my passenger locator form when I complete it. On the BA request it does not give an option to fill in the booking code I have for my test, only to choose to book a test. My question is, will filling in my passenger locator form with all the pertinent details be satisfactory. Thank you.

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British Airways

Customer service issue
Reported by GetHuman6860787
Dec 1st, 2021 - 6 months ago
Fixed
Seen by 10 customers so far
Similar issue to 539 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman6860787 started working on this issue
Dec 1st, 2021 11:53am
GetHuman6860787 indicated the issue is not fixed yet.
Dec 1st, 2021 4:03pm
GetHuman6860787 confirmed the issue is fixed. Hooray!
Dec 1st, 2021 4:03pm

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