My husband received an email that his flight on Wednesday the **st Jamaica was cancell...

GetHuman5887635's Complaint issue with British Airways from March 2021

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The issue in GetHuman5887635's own words
My husband received an email that his flight on Wednesday the **st Jamaica was cancelled. This was a connecting flight from Belfast. When i contacted your customer services department i had a very poor experience with the representive who when i complained and asked to speak to someone else they informed me to hang up and dial back to get another advisor.*When I did the other representive was extremely helpful However this on top of my husbands flight being cancelled has been distressing not to mention the extra expensive of a covid test and new flight. This is money that we can not afford. I would appreciate if i could be compensated for this not to mention the stress caused.

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British Airways

Complaint issue
Reported by GetHuman5887635
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1980 others
0 customers following this

Timeline

GetHuman5887635 started working on this issue
Mar 25th 6:59pm