booking ref: ORF*OE**Booked flights on ******** (*** from Heathrow to Prague - **** fro...

GetHuman-akdarb's Cancel or change flight issue with British Airways from August 2020

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Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-akdarb's own words
booking ref: ORF*OE**Booked flights on ******** (*** from Heathrow to Prague - **** from Prague to Heathrow)*On ***** received email about cancellation of the flight on *** only!!!! Accepted a voucher refund ( in my mind only for the ***)...no any other details on the email.**Just found out that you cancelled the WHOLE booking ...including the return flight on the **th of August?????? No clear message about it from you !!! *Spent hours to try to contact you on the phone - very disrespectful results.**We are flying back to UK on Friday ******* as planed, I have booked all the arrangements for my son and me and hope that you can resolve my daughters flight issues asap that she will be able to join us on Friday (we paid for the ticket, never cancelled it and never received any money back for it)**Would appreciate a prompt response

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British Airways

Cancel or change flight issue
Reported by GetHuman-akdarb
Aug 26th, 2020 - 8 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2507 others
0 customers following this

Timeline

GetHuman-akdarb started working on this issue
Aug 26th, 2020 8:37pm
GetHuman-akdarb indicated the issue is not fixed yet.
Aug 27th, 2020 6:02am