Dear Sir*Ma’dam,*I bought three tickets from Cairo to London on British airways through...

GetHuman-doaaosa's customer service issue with British Airways from June 2019

Help with my British Airways issue
Before contacting them, items GetHuman-doaaosa may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
The issue in GetHuman-doaaosa's own words
Dear Sir*Ma’dam,*I bought three tickets from Cairo to London on British airways through travelpack web site on **th*January **** for me and my kids*(booking no. T*****)*but unfortunately the applications were refused by UK embassy on *th*May ****. Since that date I have sent many emails to (*****@***.com) to refund my money without any positive response from travel pack side stating that they have been awaiting a response with regards to ongoing refund query from british airways. This process takes about one and half month which is a too long period to proceed for the refund.*Sir, now I am in a bad need for my money. Please exert your best efforts to finalize the refund process as the flights due is *th*July **** which is too soon and I am afraid that my money may be lost due to that delay in the refund.*Your sincere efforts to refund my money is highly required and appreciated.*Your’s*Mrs. Doaa Abouelsoued

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British Airways

Customer service issue
Reported by GetHuman-doaaosa
Jun 22nd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 4320 others
0 customers following this

Timeline

GetHuman-doaaosa started working on this issue
Jun 22nd, 2019 6:50pm
GetHuman-doaaosa shared this issue with friends on Facebook
Jun 22nd, 2019 6:52pm
GetHuman-doaaosa indicated the issue is not fixed yet.
Jun 23rd, 2019 5:40am
GetHuman-doaaosa indicated the issue is not fixed yet.
Jun 23rd, 2019 6:58pm
GetHuman-doaaosa indicated the issue is not fixed yet.
Jun 25th, 2019 8:40am

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