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Before contacting them, items GetHuman2880780 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2880780's own words
I suspect that I might have a Hague Indictable Offence. I approached Homeland Security of the United States, Nassau, Bahamas. I explained that the Bahamas Government took away my Passport on **th July, ****, and housed me in a mental hospital for *** days. Homeland Security recommended that I take the route Nassau to London and London to the Hague. However, the agents will not cooperate. I need help on getting to the Hague for a hearing.
GetHuman2880780 did not yet indicate what British Airways should do to make this right.
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