URGENT MESSAGE*My husband and I are currently in Essen Germany supporting our * year ol...

GetHuman-pringlee's Cancel or change flight issue with British Airways from March 2019

4 views
 | 
3457 similar
 | 
0 following
Help with my British Airways issue
Next: our robot will wait on hold for GetHuman-pringlee to get a British Airways rep on the line!
Always use the GetHuman Phone tocall British Airways. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-pringlee's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pringlee may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-pringlee's own words
URGENT MESSAGE*My husband and I are currently in Essen Germany supporting our * year old grandson who is undergoing Proton Therapy treatment for a malignant brain tumour. We are due to return to the UK on *th April from D*sseldorf to Heathrow. However his treatment has been extended to **rd April. In view of this we are looking to extend our stay. Due to the circumstance mentioned above I would be grateful if we could change our return date without any further cost to us. If required I can request a supporting letter from his oncologist to support this. I trust we will have a favourable response.*Mrs Lorna Edwards and Mr Alfred Edwards***********
GetHuman-pringlee did not yet indicate what British Airways should do to make this right.
I have an issue with British Airways too
How GetHuman-pringlee fixed the problem
We are waiting for GetHuman-pringlee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Airways's attention and get better help faster. Tap below to get started.
Having British Airways issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pringlee fixes it.
This email address isn't valid

British Airways

Cancel or change flight issue
Reported by GetHuman-pringlee
Mar 26th, 2019 - 24d ago
I have an issue with British Airways too
Not resolved
Seen by 4 customers so far
Similar issue to 3457 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pringlee started working on this issue
Mar 26th 2:07pm