Hello. I am traveling from Raleigh, NC to London and Amsterdam in March on your airline...

GetHuman-makenask's customer service issue with British Airways from January 2019

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Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-makenask's own words
Hello. I am traveling from Raleigh, NC to London and Amsterdam in March on your airlines. A trip I have been wanting to do for ** years. I recently discovered that a train goes from London to Amsterdam. That would be an amazing experience! **I have a one way ticket with you from HTR to AMS on March ** that I would like to cancel. I am told there is a $*** fee. Is there any way to lower that all? I can understand not refunding and charging a fee. But $*** is pretty steep for this small business owner. I booked the ticket through Travelocity, I called them and they advised me of the $*** fee and it’s from the airlines. I tried contacting your reservation line directly, they said Travelocity had to call them. **I would greatly appreciate if you could lower or waive the cancel fee. **(I will also be contacting Travelocity to change return trip from March ** to March **. I was told by your reservations, there won’t be a fee for that because my originally booked flight out of Amsterdam was cancelled)**Thank you for your time, **Kathleen Makena*Owner * Licensed Esthetician*Makena Skin Care****.***.*****Makena.SkinCareTherapy.net**** South Saint Mary's Street*Raleigh, NC. ******VOTED BEST FACIAL IN RALEIGH ****!*FINALIST FOR BEST IN THE TRIANGLE ****!

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British Airways

Customer service issue
Reported by GetHuman-makenask
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2899 others
0 customers following this


GetHuman-makenask started working on this issue
Jan 31st, 2019 3:29am

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