Hi, left Heathrow on Thursday, **th November, flight BA **, **:**. New flight route dir...

GetHuman-margsann's customer service issue with British Airways from December 2018

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The issue in GetHuman-margsann's own words
Hi, left Heathrow on Thursday, **th November, flight BA **, **:**. New flight route direct to Durban. I was so disappointed with the state of the plane, dirty, broken seats, unappetising choice of food. The presentation on a scrappy piece of plastic for a tray. Come on British Air ways, if this is a the way you promote a new route, then I won't be flying with you anymore. I'm dreading my return flight on the **th Jan. So sad to have experienced this awful flight. The ground staff were amazing at Heathrow. The whole trip was disappointing.
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British Airways

Customer service issue
Reported by GetHuman-margsann
Dec 5th, 2018 - a mon ago
I have an issue with British Airways too
Seen by 5 customers so far
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GetHuman-margsann started working on this issue
Dec 5th, 2018 4:53am
GetHuman-margsann indicated the issue is not fixed yet.
Dec 8th, 2018 5:34am