I am flying to Madrid in less than ** hours, but I am unable to check in online. **I ma...

GetHuman-noemimar's customer service issue with British Airways from November 2018

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The issue in GetHuman-noemimar's own words
I am flying to Madrid in less than ** hours, but I am unable to check in online. **I made the booking via Travelgenio.com and my booking reference is: WGGDZI **On your website this message shows when I try to check in online: *"Sorry, we cannot complete online check-in for your flight on this occasion. Please proceed to the airport to check in and collect your boarding pass."**Please can you advise me what to do as I am starting to worry. **Many thanks, **Noemi Maresca
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British Airways

Customer service issue
Reported by GetHuman-noemimar
Nov 28th, 2018 - 9 mons ago
I have an issue with British Airways too
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Seen by 4 customers so far
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GetHuman-noemimar started working on this issue
Nov 28th, 2018 2:02pm