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Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-juliekra's own words
British Airways flight Confirmation NFZTME *Julie & Mitchell Kraus. *******-******* IAD-LHR*My serious foot injury (Posterior Tibial Tendon Tear) necessitates me cancelling flights for both Mitchell & Julie.*I hope to receive a CREDIT ($***.** each) to be used for a rescheduled trip to London in the future. My doctor, Dr. Ira M. Deming (rockvillepodiatrist.com) ***-***-**** has advised me to seriously restrict my walking in the soft cast provided. How do I proceed? Thanks for your help.
GetHuman-juliekra did not yet indicate what British Airways should do to make this right.
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