I have waited and waited on the executive club line to make a booking. It has cost me...

GetHuman1470988's customer service issue with British Airways from November 2018

2 views
 | 
1957 similar
 | 
0 following
Help with my British Airways issue
Next: our robot will wait on hold for GetHuman1470988 to get a British Airways rep on the line!
Always use the GetHuman Phone tocall British Airways. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1470988's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1470988 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
The issue in GetHuman1470988's own words
I have waited and waited on the executive club line to make a booking. It has cost me £* ** so far and no reply. Furthermore, just when I think I am being connected it sudden switches to exec club membership enquiries yet I was listening to the muisc on the booking line !!! not the membership line*This is not good business - has cost be money - and still I have got no where. Further more your system is not working properly !!**All I wanted to do was to book a flight but using ALL my Avios points not just the **** it was offering.How do I do this without waiting on the phone for a further £* worth.*Yours disappointedlky*Brian Hayes ********
GetHuman1470988 did not yet indicate what British Airways should do to make this right.
I have an issue with British Airways too
How GetHuman1470988 fixed the problem
We are waiting for GetHuman1470988 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Airways's attention and get better help faster. Tap below to get started.
Having British Airways issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would British Airways email you?
This email address isn't valid
Follow this issue
See how GetHuman1470988 fixes it.
This email address isn't valid

British Airways

Customer service issue
Reported by GetHuman1470988
Nov 2nd, 2018 - a mon ago
I have an issue with British Airways too
Not resolved
Seen by 2 customers so far
Similar issue to 1957 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1470988 started working on this issue
Nov 2nd 3:13pm