Dear Sir * Madam,** **I am writing to you to raise an issue about: Flights - departure...
GetHuman-rashmiib's customer service issue with British Airways from November 2018
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The issue in GetHuman-rashmiib's own words
Dear Sir * Madam,** **I am writing to you to raise an issue about: Flights - departure non-EU** **The issue that I have experienced was: I was issued boarding pass and allowed to board well before validity of my visa by British airways staff as a result i was detained by immigration in the airport. It was so disgusting that i have to face this kind of situation even while travelling with such well reputed airlines. It resulted in missing the business meeting which i was supposed to attend in edinburgh, effecting my job where i lost tickets in british airways and also from london to edinburgh and several other expenses related to the trip. I was made to continuously travel for more ** hrs which is practically difficult. Moreover without initimation my inbound tickets has been changed by British airways which they wouldn't have done without letting me know. I was at fault at immigration which created a lot of chaos at my work place and our the company at edinburgh costing my personal and also company's reputation. Also lot of damage and great financial loss to company and also personally. This resulted in mental agony and lost my balance since i was boarded to Delhi flight from london and impacting my health and also career. Also am not sure of resultant outcome at my work place. We dont expect this from an airline from British airways. Also this will effect my family financial situation resulting in painful situation. British airways not only kept myself in awkward situation but also my personal reputation at company, financial situation, financial loss to family, mental agony to myself and family, company's financial loss, business loss with counter part company, and also reputation at counterpart company.
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