Hi, please I need your assistance in finding and getting my luggages to me. My name is...

GetHuman-chiomaem's customer service issue with British Airways from September 2018

Help with my British Airways issue
Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman-chiomaem's own words
Hi, please I need your assistance in finding and getting my luggages to me. My name is Chioma Nwafor. I flew from Miami airport with a supposed *.**pm flight on saturday **nd which was detailed till *pm and as such I missed my connecting flight to Lagos. A new flight which is virgin Atlantic to leave **.**pm flight was booked for me but unfortunately when I got to Lagos the next day being **th of Sept., I couldn't find my luggages till this very moment. All my personal belongings are there and this has caused me a lot truma since I came in. Please assist to get my luggages. Thank you
GetHuman-chiomaem did not yet indicate what British Airways should do to make this right.
I have an issue with British Airways too
How GetHuman-chiomaem fixed the problem
I sent an email to both BA and VA because I was rebooked on Virgin flight when I missed my BA flight. I continuously made calls across to both Nahco and VA respectively
Please help with my British Airways issue
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British Airways

Customer service issue
Reported by GetHuman-chiomaem
Sep 24th, 2018 - 2 mons ago
I have an issue with British Airways too
Fixed
GetHuman-chiomaem shared how to fix
Seen by 3 customers so far
Similar issue to 1570 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman-chiomaem started working on this issue
Sep 24th 10:59pm
GetHuman-chiomaem confirmed the issue is fixed. Hooray!
Sep 27th 4:43am