Unable to find booking

GetHuman-euclydes's customer service issue with British Airways from August 2018

Help with my British Airways issue
The issue in GetHuman-euclydes's own words
Seats reservation ... Good morning.*I have two bookings from Sao Paulo to Berlin on November **, executive class. Codes R*R*S* for myself (Euclydes Ant*nio dos Santos Filho) and R*DE*M for my wife (Maristela Ramos dos Santos). I want to reserve seats for this trip, but I have not been able to do it, neither on your site nor with your Android app. Both of them have not been able to find my bookings.*Hope you solve the problem.*Thanks in advance.
They are unable to locate my bookings
GetHuman-euclydes did not yet indicate what British Airways should do to make this right.
I expected the system to run smoothly
Everything suggested
I have an issue with British Airways too
How GetHuman-euclydes fixed the problem
We are waiting for GetHuman-euclydes to fix the problem and share the solution with the rest of us customers.
Please help with my British Airways issue
Do you have a customer issue as well?
We can help you get British Airways's attention and get better help faster. Tap below to get started.
Having British Airways issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would British Airways email you?
This email address isn't valid

British Airways

App and website
Customer service issue
Reported by GetHuman-euclydes
Aug 11th, 2018 - 7 mons ago
I have an issue with British Airways too
Fixed
Seen by 8 customers so far
Similar issue to 1054 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman-euclydes started working on this issue
Aug 11th, 2018 11:48am
GetHuman-euclydes indicated the issue is not fixed yet.
Aug 12th, 2018 1:18pm
GetHuman-euclydes indicated the issue is not fixed yet.
Aug 12th, 2018 1:21pm
GetHuman-euclydes indicated the issue is not fixed yet.
Aug 12th, 2018 1:21pm
GetHuman-euclydes indicated the issue is not fixed yet.
Aug 14th, 2018 1:58pm
GetHuman-euclydes shared this issue with followers on Twitter
Aug 14th, 2018 1:59pm
GetHuman-euclydes indicated the issue is not fixed yet.
Aug 14th, 2018 1:59pm