My son has been left stranded at Heathrow airport by BA.. he was flying from Zurich to...

GetHuman-laineymc's customer service issue with British Airways from August 2018

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My son has been left stranded at Heathrow airport by BA.. he was flying from Zurich to Glasgow via Heathrow and his first flight was delayed. He therefore missed his connection and BA did not get him on a connecting flight or arrange any hotel accommodation. He was told to go and arrange his own. He has no information about flight tomorrow and there is no info in Manage My Bookings. What should he do?
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British Airways

Customer service issue
Reported by GetHuman-laineymc
Aug 10th, 2018 - 8 mons ago
I have an issue with British Airways too
Fixed
Seen by 3 customers so far
Similar issue to 1050 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman-laineymc started working on this issue
Aug 10th, 2018 11:13pm
GetHuman-laineymc confirmed the issue is fixed. Hooray!
Aug 12th, 2018 7:33am