Good evening,**Our flight has a delay of ** hours. We arrive at LHR at *.** and our con...

GetHuman835107's customer service issue with British Airways from June 2018

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The issue in GetHuman835107's own words
Good evening,**Our flight has a delay of ** hours. We arrive at LHR at *.** and our connecting flight to AMS is at **.**. Horrible after such a long delay. Can you find an earlier flight to AMS? **What if we book a flight from LHR to AMS ourselves with another airline? What happens with our luggage? Can we pick it up at LHR?**Last, will you compensate us for the delay?**Kind regards,**Eugenie Verbiest*Kim Koopman**NZDWDP
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British Airways

Customer service issue
Reported by GetHuman835107
Jun 29th, 2018 - a yr ago
I have an issue with British Airways too
Fixed
Seen by 9 customers so far
Similar issue to 629 others
0 customers following this
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman835107 started working on this issue
Jun 29th, 2018 10:40pm
GetHuman835107 indicated the issue is not fixed yet.
Jun 29th, 2018 11:44pm
GetHuman835107 indicated the issue is not fixed yet.
Jun 29th, 2018 11:45pm
GetHuman835107 indicated the issue is not fixed yet.
Jun 30th, 2018 1:43am
GetHuman835107 indicated the issue is not fixed yet.
Jun 30th, 2018 4:52am
GetHuman835107 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 5:15am
GetHuman835107 confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:31am