I am trying to provide passport numbers for the two of us flying tomorrow on BA flight...

GetHuman753372's customer service issue with British Airways from June 2018

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The issue in GetHuman753372's own words
I am trying to provide passport numbers for the two of us flying tomorrow on BA flight from SFO to LHR. Each time I go to "Manage my booking" and enter the reservation number, a pop up screen appears with my correct email address to indicate that this is the address BA will use to contact me. Fine. When I press "continue" nothing happens. The same thing occurred several days ago (on a different computer) when I tried unsuccessfully to enter the passport info. Please tell me how to enter the info so that I can check in a few hours from now.
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British Airways

Customer service issue
Reported by GetHuman753372
Jun 5th, 2018 - a yr ago
I have an issue with British Airways too
Not resolved
Seen by 2 customers so far
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GetHuman753372 started working on this issue
Jun 5th, 2018 7:31pm