I am trying to provide passport numbers for the two of us flying tomorrow on BA flight...
GetHuman753372's customer service issue with British Airways from June 2018
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Before contacting them, items GetHuman753372 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
The issue in GetHuman753372's own words
I am trying to provide passport numbers for the two of us flying tomorrow on BA flight from SFO to LHR. Each time I go to "Manage my booking" and enter the reservation number, a pop up screen appears with my correct email address to indicate that this is the address BA will use to contact me. Fine. When I press "continue" nothing happens. The same thing occurred several days ago (on a different computer) when I tried unsuccessfully to enter the passport info. Please tell me how to enter the info so that I can check in a few hours from now.
FINALLY THE SCREEN OPENED TO THE CORRECT PAGE!!!!!!! PROBLEM RESOLVED
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