Charged for seats we didn’t get and no food choice other than curry?
GetHuman985018's customer service issue with British Airways (UK) from August 2018
Help with my British Airways (UK) issue
The issue in GetHuman985018's own words
Contact BA which is impossible ... We write because in November we paid a lot of money to all sit together on this flight*Our seats were changed without notice *When we tried to change them back the plan of the plane had changed*When we checked in the plan had changed back and the back row was no longer available ? *We flew with my sister Jill and her husband Dave on booking ref no UVLNKM *We wanted the last * rows of * seats *and that’s why we booked and paid for these in November?**This trip is mine and Karl’s honeymoon *Jill n Dave have joined us to help with the children *Also we were not given any food choices as they had ran out, *So the children didn’t eat? As all was left was curry? **A free upgrade on our return flight would be much appreciated?*Many thanks*Jill Dave Lisa Karl Lennon and Bentley
We need to talk to them to get it sorted
Seats refunded, *Seats sorted for return flight
* seats booked n paid for in November
Email, *Emailed CEO*twitter*Facebook*Calling
I have an issue with British Airways (UK) too
How GetHuman985018 fixed the problem
We are waiting for GetHuman985018 to fix the problem and share the solution with the rest of us customers.
Please help with my British Airways (UK) issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.