Our family of ** (including * children) are scheduled to depart Houston IAH on BA*** at...

GetHuman-kkirksey's customer service issue with British Airways (UK) from June 2018

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The issue in GetHuman-kkirksey's own words
Our family of ** (including * children) are scheduled to depart Houston IAH on BA*** at *:** today - June **. We are connecting with flight BA** departing at **:**.**Our outgoing flight has been delayed until **:**. We will now be arriving only * hour prior to our departure*connection for Nairobi. BA*** arrives at terminal * and BA ** departs terminal *. **As stated above we are traveling with children and will require * things in order to make our connection. A trolley would be very helpful but more importantly is there any way we could have an airport official can meet us and help expedite our passage through security? I have traveled through Heathrow twice in the last * months and security can be very slow. **If we miss our connection, we miss our departure for safari. **Please advise.
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British Airways (UK)

Customer service issue
Reported by GetHuman-kkirksey
Jun 15th, 2018 - 9 mons ago
I have an issue with British Airways (UK) too
Fixed
Seen by 4 customers so far
Similar issue to 69 others
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Items needed
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Timeline
GetHuman-kkirksey started working on this issue
Jun 15th, 2018 1:29pm
GetHuman-kkirksey indicated the issue is not fixed yet.
Jun 15th, 2018 4:52pm