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GetHuman-ramclell's customer service issue with British Airways (UK) from June 2018

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The issue in GetHuman-ramclell's own words
to ask if the £*** I've paid for two extra bags on a flight to Lhr will cover one bag with the extra weight ... I want to take over weight baggage per person for two passengers on BA flight PX*K*F ******* Athens * Heathrow and back ******** but only want to take one piece of luggage per person. **However I have already paid *** euro for the extra baggage for both flights.**Question: Will the extra baggage payment made cover * bag per passenger or will we be expected to take * bags per passenger as paid for? **Astrid McLellan
their faq's do not make it clear if that is covered...the words are ambiguous
asap
I pay early
tried to telephone but all numbers on website are invalid numbers...I am fumimg
I have an issue with British Airways (UK) too
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British Airways (UK)

info on baggage
Customer service issue
Reported by GetHuman-ramclell
Jun 9th, 2018 - a yr ago
I have an issue with British Airways (UK) too
Fixed
Seen by 14 customers so far
Similar issue to 521 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-ramclell started working on this issue
Jun 9th, 2018 8:40am
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 9th, 2018 12:47pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 10th, 2018 3:23pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 10th, 2018 3:26pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 12th, 2018 3:10pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 12th, 2018 3:10pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 13th, 2018 2:40pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jun 13th, 2018 2:41pm
GetHuman-ramclell indicated the issue is not fixed yet.
Jul 17th, 2018 10:47am