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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman716902's own words
My return flight to London today **:** ref number S**ZWG. I paid for a bag in the hold on this flight and it is now saying I did not! I had not problems coming out to Dublin with a bag in the hold .. confused!!
GetHuman716902 did not yet indicate what British Airways (UK) should do to make this right.
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