I have explained that when in Houston I wished to upgrade my premium economy ticket to...

GetHuman-hughlair's customer service issue with British Airways - Executive Club from December 2019

Help me with my issue
First: share to improve GetHuman-hughlair's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hughlair may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-hughlair's own words
I have explained that when in Houston I wished to upgrade my premium economy ticket to Business class on flight BA*** to Heathrow on * Nov. I was told thAt no Business class was available but I was charged £***for seat ** E which was in the premium class seat anyway. When I got to the flight I realised that I had paid extra for a seat that I already paid for. Hence I wish a refund promptly.

GetHuman-hughlair did not yet indicate what British Airways - Executive Club should do to make this right.

How GetHuman-hughlair fixed the problem

We are waiting for GetHuman-hughlair to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get British Airways - Executive Club's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

British Airways - Executive Club

Customer service issue
Reported by GetHuman-hughlair
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 147 others
0 customers following this

Timeline

GetHuman-hughlair started working on this issue
Dec 2nd, 2019 5:11pm