On hold for ** mins waiting to change an avois booking - cut off after ** mins**I need...

GetHuman2615426's customer service issue with British Airways - Executive Club from March 2019

Help me with my issue
The issue in GetHuman2615426's own words
On hold for ** mins waiting to change an avois booking - cut off after ** mins**I need to change a booking it shouldn't be this difficult
GetHuman2615426 did not yet indicate what British Airways - Executive Club should do to make this right.
I have an issue with British Airways - Executive Club too
How GetHuman2615426 fixed the problem
I emailed them with the query and got a standard we are sorry we are busy we are hiring email which didn't address the problem.*Phoned back at *:**am UK time and got straight through - problem resolved
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British Airways - Executive Club

Customer service issue
Reported by GetHuman2615426
Mar 28th, 2019 - 22d ago
I have an issue with British Airways - Executive Club too
Fixed
Seen by 5 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman2615426 started working on this issue
Mar 28th 10:37am
GetHuman2615426 confirmed the issue is fixed. Hooray!
Mar 31st 11:11am
GetHuman2615426 confirmed the issue is fixed. Hooray!
Mar 31st 11:11am