I am trying to contact the foundation and it says the number is disconnected. I can not...

GetHuman682782's customer service issue with Bristol-Myers Squibb from May 2018

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The issue in GetHuman682782's own words
I am trying to get my medication sent. I received one shipment then was told they don’t have my prescription and now I can not get a hold of them? ... I am trying to contact the foundation and it says the number is disconnected. I can not get my medication and I am getting sick. The sent the first shipment but I have not been able to contact them since.
I have been without medication for two weeks and I am sick. You don’t start sending someone medication and then just drop off the face of the earth. I was told in writing I would have medication until December **st. My doctor can not even get through.
I want my medication.
I have called my doctor has called. I have held on the line before the number was disconnected for ** minutes each time I called just to be told they don’t have my prescription. My doctor has faxed it and faxed it * times and she does not understand why they would need it again when I already received a shipment last month.
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Bristol-Myers Squibb

Orencia
Customer service issue
Reported by GetHuman682782
May 14th, 2018 - 5 years ago
Fixed
Seen by 34 customers so far
Similar issue to 264 others
0 customers following this
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Timeline

GetHuman682782 started working on this issue
May 14th, 2018 4:07pm
GetHuman682782 indicated the issue is not fixed yet.
May 14th, 2018 5:56pm
GetHuman682782 indicated the issue is not fixed yet.
May 15th, 2018 6:03pm
GetHuman682782 indicated the issue is not fixed yet.
May 17th, 2018 5:36pm
GetHuman682782 indicated the issue is not fixed yet.
May 17th, 2018 5:42pm